Effective Date: 18th July 2025
At VALORIN, we are committed to respecting and protecting your privacy. This policy outlines how we collect, use, store, and protect any personal information you provide to us through our website or direct communication.
1. Who We Are
VALORIN is a New Zealand-based hospitality, catering, and hotel management company.
Our website address is: [www.valorin.co.nz]
2. What Information We Collect
We may collect the following types of personal data:
- Name and contact details (e.g. email address, phone number)
- Company name and job title (if provided)
- Enquiry details submitted via our contact forms
- Information you provide when requesting a brochure or booking a consultation
- Technical data such as IP address, browser type, and device information (collected via analytics tools)
3. How We Use Your Information
We use the data we collect to:
- Respond to your enquiries and requests
- Provide quotes or schedule consultations
- Send relevant follow-up communication
- Improve our website and service offerings
- Understand how users interact with our website via analytics
We do not sell, rent, or trade your personal information to third parties.
4. Cookies & Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behaviour and improve performance. These cookies do not collect personal information and are used only for aggregated insights.
You can disable cookies in your browser settings if you prefer not to allow tracking.
5. Data Security
We take appropriate security measures to protect your personal information from loss, misuse, or unauthorised access. However, please note that no method of transmission over the internet is 100% secure.
6. Who We Share Your Data With
We may share your information with trusted service providers who assist us in running our website or delivering our services (such as email or hosting providers). These parties are contractually obligated to keep your data secure and confidential.
7. How Long We Keep Your Data
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements.
8. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access any personal information we hold about you
- Request correction of that information
- Withdraw consent for us to contact you
To exercise these rights, contact us at: info@valorin.co.nz
9. Links to Other Sites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party sites.
10. Updates to This Policy
We may update this policy occasionally to reflect changes to our services or legal obligations. The updated version will always be available on this page with the revised date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: info@valorin.co.nz
📞 Phone: 027 330 0626